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"Why hire full-time staff when you can get the same job
done through our services.... at a fraction of
cost"
Enterprise applications - such as ERP, CRM, Content Management, or Messaging -
are integral to the operations of many organizations. Sypram
Technology can help you maximize these applications with our
Application Management Services. For a predictable monthly
fee, Sypram Technology provides end-to-end management of your
applications and the infrastructure that supports them. You
can leverage Sypram Technology's extensive application hosting
expertise, while freeing-up your internal resources to focus
on other projects.
Sypram Technology has developed several innovative delivery
options for our Application Management Services:
 On-Premise Application Installation Management
With On-Premise Application Services, Sypram Technology
provides skilled technical staff who come to your location and take care of the responsibilities of application installation, setup and configuration. Whether it is a database application, web application, or a multi-tier client/server application, our staff can smoothly finish the task and relieve you of technical complexities of application installation and setup.
Hosted Application Management
With Application Hosting Services, Sypram Technology
maintains your application in one of our state-of-the-art data
centers in US or abroad. We provide and manage the complete technology stack
required to support your critical business application.
Remote Application Management
With our Remote Application Management Services, you manage
the operating system and physical infrastructure, while Sypram
Technology maintains the availability and support of the
application. Remote Application Management simplifies
day-to-day management, while enabling you to keep the physical
infrastructure at your facility.
Application Support Help Desk
For organizations that want to provide application support to
their end users, Sypram Technology offers Application Support
Help Desk Services. Sypram Technology's team of application
experts will answer a variety of Level I inquiries, including
end-user support for user account
creation/modification/termination, general application
questions, password resets and security administration,
application troubleshooting, and batch process verification.
Through our Help Desk Support services, we strive to maximize
user uptime and optimize system performance. Whether you need
help installing your application, your systems need tuning, or
you simply need a reminder how to use a feature, we are there
24 hours a day to ensure your issue is resolved efficiently
and professionally.
- Help Desk ticketing and fast resolution
- Dedicated support technicians
- Integration & modification support
- Self-serve portal for case management
- Flexible service levels
- 24/7 support
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